Our experience over the past 15 years mediating conflict within communities tells us that communities are no different from any organized collection of people—conflict happens. Recent research shows that leadership, money and diversity are three big issues leading to fights within communities, but conflict over leadership has the most serious consequences. When the struggle is about leadership, it can result in a loss of membership and/or financial support.
The cost of inaction is clearly great on many levels, but the benefits of a timely, proactive, respectful process of engagement can lead to stronger, more integrated and focused communities.
WHAT CAN YOU EXPECT FROM OUR COMMUNITY MEDIATION PROCESS?
We create a tailored process with each community we serve that includes off-site phone interviews and on-site small group and large group dialogue sessions. By offering personal coaching to leaders, neutral facilitation, accurate documentation and exploration of future options, communities grow in their ability to communicate clearly, conflict with respect, rebuild trust and work together towards shared goals and dreams.